Fraud Prevention System

Our Fraud Prevention System (FPS) provides a fast, efficient and cost-effective method for alerting cardholders of potential fraud.

FPS HAS TWO PROVEN APPLICATIONS:

Card Risk Management

The service is based on the principle that the individuals most capable of identifying fraud are the cardholders themselves. It enables companies to identify if transactions are fraudulent or legitimate.

Key Benefits

  • Separates legitimate transactions from fraudulent ones.

  • Enhances communications with the customer.

  • Improves efficiency by reducing false positive rates.

  • Monitors, manages, and automates all fraud alerts.

  • Reduces costs by decreasing contact centre calls.

Current Applications

  • Uses transaction data to help cardholders verify payments.

  • Helps staff to target actual fraud cases.

  • Enables real time engagement with the customer.

  • Integrates with robotics technology.

  • Automates the management of fraud alerts.

Mobile Identify Protection

Understanding advanced fraud techniques is a key requirement for reducing losses. We converge our mobile identity and fraud prevention toolsets to help companies detect and prevent fraud in real time.

Key Benefits

  • Secures communications by monitoring for identity theft.

  • Integrates with Card Risk management systems.

  • Improves trust scores using mobile network data.

  • Strengthens existing verification processes.


Current Applications

  • Connects fraud across omnichannel operations.

  • Verifies if a customer’s mobile is active and reachable.

  • Ensures staff are speaking to the real cardholder.

  • Flag suspicious transactions.

FPS is utilised by some of the largest financial institutions in Ireland and the UK. We process over 200 million transactions per year across 100 financial institutions.

✺ Frequently Asked Questions ✺

  • Yes, we aim to provide smooth and satisfactory customer experience. Hence, it can be customised as per your needs.

  • No, it depends on your internal processes as to what you chose to do with the alert. We will only notify your customer about any suspicious transaction, the action lies with the customer or the financial institution do decide what they do with it