PROTECTING YOUR
AUTHENTICATION
MOBILE IDENTIFY PROTECTS YOUR BUSINESS’S MOBILE CUSTOMERS from synthetic identities, fraudulent account takeovers and compromised mobile phone numbers.
With the growing number of online transactions, the threat of fraudulent account takeovers is increasing, particularly through sophisticated attacks on mobile phone numbers. An account takeover, involving a mobile phone, typically includes a customer’s SIM card information being transferred to another device without their knowledge or authority. Businesses that send One Time Passwords (OTPs) via SMS are particularly vulnerable. Fraudulent account takeovers can result in OTPs being intercepted and customer accounts being compromised.
Mobile Identify enables you to monitor the status of every SIM card within your customer database. Our service providers secure access to the mobile network through an API to ensure your business is kept up to date of any changes to your customer’s SIM. For businesses in regulated markets such as banking, our service enables them comply with the Payment Services Directive (PSD2) for Strong Customer Authentication (SCA).
WHAT WE DO?
HOW WE DO IT?
Mobile Identify’s SIM Swap solution authenticates possession of the mobile in real time by querying the mobile network at the SIM level through our exclusive connectivity with the Mobile Network Operators. Invisible to the customer, it facilitates a seamless verification journey for users engaging with mobile and internet banking services. The solution is available through a simple User Interface or API to view real time date on mobiles within their database. The service is completely configurable, which means that businesses can tailor their verification processes to ensure a frictionless customer journey.
The European Banking Authority (EBA) guidelines state that if businesses use dynamic validation elements such as text messages for securely authenticating their customers, the only reliable means of proving possession is by verifying the SIM card of the mobile phone.
Our service is in use by business who need to validate their customer’s mobiles in real time to assure that OTPs can be trusted for the following applications:
ACCOUNT REGISTRATIONS/ LOGINS
APP RENEWALS
FORGOTTEN PASSWORDS
TETHERING OR BINDING AN APP TO MOBILE DEVICE
